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Payments & refunds

Avero processes payments through Stripe Connect, so tasting-room, storefront, club, and event sales settle into one place.

Financials​

  • /admin/financials — revenue, payments, and your Stripe Connect dashboard (payouts, balances).
  • /admin/integrations/stripe — Connect setup and status.

Refunds​

Refund a payment from its transaction. Some areas have dedicated reconciliation surfaces:

  • Event tickets — /admin/events/refunds.
  • Wine-club releases — /admin/wine-club/releases/:id/reconciliation.

Keep an eye on your Refund Rate KPI (see Reports).

Card on file​

A guest's saved card shows on their profile as a Card on File (brand + last 4), and as a ****1234 badge in list views. It's stored securely in Stripe and can be charged for pickups, club renewals, or a returning guest.

Cash​

Reconcile the drawer at /operations/cash-drawer — open, close, and count.

Payment policies​

Deposit rules and other payment behavior are configured under Company → Policies (Settings → Company Configuration). See Settings.