Floor & seating
Your layout is made of surfaces — tables, zones, and areas like "Main Tasting Room," "Patio," or "VIP Lounge." You build them once, then work the room from the live floor map.
Build your layout
- Floor plan editor —
/admin/locations/:locationId/floorplan(also reachable from Settings → Floor Management). Drag surfaces into place and name your rooms. - Surfaces —
/admin/locations/:locationId/surfaces— manage tables and zones, set seat counts, and organize sections.
Name sections the way your team says them out loud — those names appear on the floor, the POS, and in reporting.
Work the floor
The live floor map is at /floor. Tables show their status at a glance:
- Available — open and ready.
- Reserved — held for a booking.
- Occupied — a party is seated (has an active visit/check).
- Blocked / dirty — temporarily unavailable.
Seat a guest (Seating Mode)
- From the Visitors page (
/visitors), find the party and tap Seat. - Avero opens the floor in Seating Mode with a banner: "Seating: Tap a table for [Guest] (Party of N)."
- Tap an available table to seat them.
Check in first
A reservation must be checked in before it can be seated — checking in adds the party to the queue. See Walk-ins & waitlist.
Who can seat
Servers can run POS but cannot assign seats. Seating is handled by Host, Ambassador, Concierge, or Manager roles.