Invite your team
Staff and roles live under Settings → People and Access (/admin/users). Invite people by email; they set a password and sign in through your winery's staff app.
Invite someone
- Go to
/admin/users(Settings hub → People and Access). - Add the person's email and choose a role.
- They receive an invitation and accept it at
/accept-invite.
Roles
Avero ships nine role templates. Pick the closest fit — you can create custom roles later, and roles are set per company.
| Role | Best for | Can do |
|---|---|---|
| Admin | Owner / operator | Everything, including company settings and billing |
| Manager | Floor & operations lead | Reservations, floor, POS, guests, wine club, events |
| Concierge | Reservations desk | Reservations, floor, guests; read-only on settings |
| Ambassador | Full-service floor | Reservations, walk-ins, seating, POS checks, wine-club sign-ups |
| Host | Host stand | Guest intake, seating, reservations |
| Wayfinder | Front-of-house intake | Create/return guests, event check-in, reservations |
| Server | Serving & POS | Runs POS and serves tables; cannot assign seats |
| Wine Associate | Wine sales | Wine-focused selling |
| Viewer | Observer / trainee | View floor and guests, create reservations, search guests |
Setting up for the first time?
The Go-Live Setup wizard offers three quick defaults — Admin, Manager, and Host/Cashier. You can refine roles anytime in People and Access.
Least privilege
Give each person the narrowest role that lets them do their job. For example, Concierge can run the reservations desk without being able to change company settings.