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Releases & shipments

A release is a club shipment cycle — the wines, who gets them, billing, and fulfillment. Start one at /admin/wine-club/releases/new.

Build a release (Shipment Wizard)​

The wizard has six steps:

  1. Basics — name and timing.
  2. Bottle Selection — the wines in this release.
  3. Club Build — how tiers map to bottles.
  4. Profitability — margins and pricing check.
  5. Communications — member notifications.
  6. Review & Lock — commit inventory and lock the plan ("Inventory committed" → "Release plan created").

A shipment then moves through: built → committed → shipped → delivered.

Billing & dunning​

When a member's card fails, Avero runs dunning (automatic retries: first attempt → second attempt → on hold). You can re-send a charge manually, and reconcile a release's payments at /admin/wine-club/releases/:id/reconciliation. Configure retry policy at /admin/settings/wine-club/dunning.

Fulfillment & compliance​

  • Fulfillment — the shipping queue and labels are at /admin/shipments; warehouse integration (FORT WMS) at /admin/integrations/fort.
  • Compliance — DTC shipping compliance is handled through Avero's compliance overview at /admin/compliance (SOVOS is the DTC compliance provider).
Watch these numbers

Club health shows up in KPIs like Active Club Members, Club Attrition Rate, Wine Club MRR, and Dunning Success Rate — see Reports.